Privacy Policy for Get It

Effective Date: April 13, 2025
Last Updated: April 13, 2025

Get It ("we", "our", or "us") is an on-demand delivery application designed for estate residents in Nigeria. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the Get It mobile application.

By using Get It, you agree to the collection and use of information as described in this policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

Personal Identification: Your name and phone number, collected when you create an account.
Location Data: We collect your GPS location to facilitate delivery pickup and drop-off, match you with nearby riders, and improve delivery accuracy.
Payment Information: We collect payment details (such as card information or mobile money references) to process transactions. Payment data is handled securely and in compliance with applicable standards.
Order History: We store records of your past orders to allow you to track deliveries, reorder items, and resolve disputes.

2. How We Use Your Information

To create and manage your account
To process and fulfill your delivery requests
To match you with available delivery riders in your area
To process payments securely
To send order updates and notifications
To improve our app and services
To resolve disputes and provide customer support

3. Sharing of Information

We do not sell your personal data. We may share your information with:

Delivery Riders: Your name, phone number, and delivery address are shared with the assigned rider to complete your order.
Payment Processors: Your payment information is shared with our trusted payment partners to complete transactions.
Legal Authorities: We may disclose your data if required by law or to protect the rights and safety of our users.

4. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and data at any time by contacting us.

5. Data Security

We use industry-standard security measures to protect your information, including encrypted connections (HTTPS) and secure storage. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Withdraw consent for location access through your device settings

7. Children's Privacy

Get It is intended for users aged 18 and older. We do not knowingly collect personal data from children under the age of 13. If we become aware that a child has provided us with personal information, we will delete it immediately.

8. Third-Party Services

Our app may use third-party services (such as Google Maps for location, and payment gateways) that have their own privacy policies. We encourage you to review their policies separately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or via the contact information associated with your account. Continued use of the app after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

App: Get It
Email: support@getitapp.ng
Country: Nigeria